Change in location part of bank's comitment to providing the best in services to customers.
VIB Hai Phong officially relocated on March 11 and take on a new look and feel, at 9 Tran Hung Dao Street, Hai Phong.
From March 11 to 31 customers who bank with VIB Hai Phong will not be subject to fees when opening a current account, when using VIB Values, VIB Debit MasterCard, and VIB Credit MasterCard, or when accessing payment guarantees and many other services related to funds and cash.
After more than 12 years in Hai Phong VIB has become one of the leading commercial joint stock banks in the city, with more than 20,000 local customers. By relocating VIB Hai Phong, VIB demonstrates its strong development and commitment to best meeting the financial plans of personal, corporate and institutional customers in the area.
This is also part of the bank’s roadmap to operate a new sales and service model by putting customers at the center, which has been continually implemented since 2009.
The new sales and service model applied at VIB branches is a positive change not only in the branches’ look and feel or how they communicate their message but also in their staff’s daily thinking and attitude, which will help create more value for customers. All staff at VIB branches have been trained to fully meet new requirements in customer service quality, while 98 per cent of all VIB branches are now operating under the bank’s new sales and service model.
On this occasion VIB also signed comprehensive cooperation agreements with the Doan Xa Port JSC and the Tien Phong Plastics JSC. VIB pledges to provide optimal financial solutions to facilitate the two companies’ operations and business. The bank also provides various preferential services and products to the companies’ employees to best meet their essential needs.