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Banking & Finance

VIB introduces unique online services

Released at: 16:40, 22/12/2015

VIB introduces unique online services

Existing and new customers now able to open current accounts and term deposits via internet.

by Hung Nguyen

From December 21 Vietnam International Bank (VIB) becomes the first bank in Vietnam to introduce online current account and online term deposits made by both existing and new customers from the comfort of their home or office without the need to visit a branch.

Customers will only need to access “My VIB”, VIB’s popular mobile and internet banking app, or simply visit its brand new internet banking website to register and use the service anytime, anywhere. The new service differentiates VIB from any other bank in Vietnam.

New customers can download the MyVIB app (available on iOS, Android, and Windows Phone), or from the VIB website at www.vib.com.vn and fill in a registration form to create a current account or term deposit. A professional team called MOS - “Man on a Scooter” - has been set up to serve customers on their request to collect necessary documents and signatures. For future branch services customers can select their branch of preference.

Online term deposits apply to both existing and new customers. Existing customers can immediately apply to open a term deposit without providing any further details or personal information. This service will initially be launched in Hanoi and Ho Chi Minh City.

“With the vision of becoming the most innovative and customer-centric bank in Vietnam, VIB continues to invest in digital with continuous efforts to introduce new and innovative products and service to our customers,” said Mr. Godfrey Swain, Head of Retail Banking at VIB. “The launch of online current accounts and the opening of term deposits with an activation service at the customer’s chosen location will help to save time at the branch. This convenient, fast and secure service is a first in Vietnam and will provide customers with a more flexible financial solution for their lifetime banking needs.” Most importantly, the new service will make banking easier and more accessible to the general public in Vietnam.

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