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KT shakes hands with HBC to open AI hotels

Released at: 14:07, 16/10/2018

KT shakes hands with HBC to open AI hotels

Photo: KT

South Korean telco to bring AI-powered hotel and apartment services to Southeast Asia.

by Doanh Doanh

KT Corp., South Korea’s largest telecommunications company, has signed an agreement with the Hoa Binh Construction Group (HBC) to bring artificial intelligence (AI)-powered hotel and apartment services to Southeast Asia.

The two global partners also agreed to later cooperate on smart buildings and cities in major metropolitan areas throughout the region. “It’s a big first step for KT’s AI platform to reach out to the world, thanks to the partnership with HBC,” said Mr. Lee Pil-Jai, Senior Executive Vice President of KT’s Marketing Group. “With great success in South Korea, we will step up efforts to localize our AI hotel service and smart city solutions for Southeast Asia and beyond.”

“The GiGA Genie platform is a highly powerful tool that HBC must pioneer in order to fulfill our corporate mission,” said Mr. Le Viet Hai, HBC Chairman and CEO.

By innovating technology in the hospitality industry, KT opened the first hotel in South Korea offering AI-assisted room services - Novotel Ambassador Seoul Dongdaemun Hotels & Residences - in July. The company plans to open three similar hotels in the city by 2020 in partnership with major global hotel chains such as Accor, Hyatt and Marriott.

KT’s AI service platform, GiGA Genie Hotel, is a special customization of GiGA Genie, the world’s first AI-powered smart home media hub launched in 2017. With more than 1 million subscribers in South Korea, KT’s voice-activated AI platform allows users to see what they command on touch screens or TV screens.

GiGA Genie Hotel is a multi-functional, voice-recognizing infotainment system. The hotel rooms’ lights, temperature controls and TV respond to voice commands such as “Genie, please set the room temperature to 20 degrees.” Toiletries and other supplies may also be requested by voice.

Voice commands are currently available in Korean and English, and additional languages, including Chinese and Japanese, will be added. KT also plans to provide more concierge services for the Genie Hotel Platform, such as checking hotel bills, checking out, and paying for the mini bar and room service.

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