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Vietjet opens downtown check-in service in HCMC

Released at: 13:54, 03/09/2019

Vietjet opens downtown check-in service in HCMC

Photo: Vietjet

Passengers now able to access downtown check-in service as well as other outstanding utilities.

by Doanh Doanh

Vietjet Air has opened a new ticket office on Truong Son Street in Ho Chi Minh City’s Tan Binh district, to provide a downtown check-in service.

From September 2, customers of Vietjet and Swift247 can use this first downtown check-in service as well as other outstanding utilities.

Passengers can buy add-on services and receive boarding passes after completing the check-in procedure. Checked baggage will be received and baggage tags will be issued from November 1.

Swift247 has opened an official service point operating 24/7 at the office, providing inter-province super express transport services for road and air mobility within just five hours.

The new modern ticket office and Vietjet Plaza service complex are equipped with digital boards showing all Vietjet flights. Passengers using the free downtown check-in service can be proactive before going directly to the airport security check to enter the boarding area. Vietjet also provides a free shuttle bus to Tan Son Nhat Airport from the office, running every 15 minutes.

Downtown check-in is the next modern model applied by the new-age carrier and is expected to be replicated on a wide scale in the near future. The new ticket office is expected to help reduce overload at airport check-in counters, providing benefits not only to passengers but also for ground service companies, airport security, cargo, and shipping units, etc.

Vietjet’s passengers can also check-in at service desks or at self check-in kiosks, purchase add-on services, and receive advice from Vietjet staff at any time of the day.

To mark the opening, Vietjet is offering free seat selection and an additional 20kg of checked baggage for all customers using any service at the new office. There are also thousands of surprising gifts waiting at the 24/7 office.

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