13:28 (GMT +7) - Thursday 06/08/2020

Biz Traveler

Vietnam Airlines picks up two awards at WTA

Released at: 10:01, 04/12/2019

Vietnam Airlines picks up two awards at WTA

Photo: Vietnam Airlines

National flag carrier wins World's Leading Cultural Airline and World's Leading Airline - Premium Economy Class at World Travel Awards.

by Ngoc Lan

Vietnam Airlines has been named World’s Leading Cultural Airline and World’s Leading Airline - Premium Economy Class at the World Travel Awards (WTA) Grand Final 2019 held in Oman.

Receiving the two global awards marks an enormous achievement following recognition at the Asian competition in October, where Vietnam Airlines was presented the following three accolades: Asia’s Leading Airline - Economy Class, Asia’s Leading Airline - Premium Economy Class, and Asia’s Leading Airline Brand. This is the fourth consecutive year that Vietnam Airlines has received WTA awards at the Asia and global levels.

“Vietnam Airlines continues to demonstrate phenomenal dedication to improving its customer service and upgrading its fleet, and I am delighted that it has been acknowledged by both the travel trade and the public in being voted ‘World’s Leading Airline - Premium Economy Class’ and ‘World’s Leading Cultural Airline’,” said Mr. Graham E. Cooke, Founder of the World Travel Awards.

Winning global awards is acknowledgment from the international community of Vietnam Airlines’ steady development. The carrier is not only renowned for its high-quality service - such as its Premium Economy class - but is also prized for its infusion of Vietnamese culture exhibited on each flight.

Vietnam Airlines currently provides Premium Economy class on international flights between Vietnam and Japan, South Korea, Western Europe, and Australia. In 2017, its Premium Economy class was ranked by Skytrax as one of the 20 best in the world. This year marks a new milestone for Vietnam Airlines, as it first launched its Premium Economy class on domestic flights between Hanoi and Ho Chi Minh City with service standards nearly equivalent to that of Business Class.

As the national flag carrier, Vietnam Airlines pays close attention to integrating Vietnamese culture into its products and services. In addition to cultural representations such as the quintessential lotus symbol and flight attendants uniformed in traditional “ao dai”, the airline has recently infused new cultural imprints such as serving unique local produce on board, collaborating with Chef Luke Nguyen to create a menu combining the distinct flavors of the country’s three regions, and introducing famous Vietnamese movies in its in-flight entertainment catalogue.

The World Travel Awards were established in 1993 to acknowledge, reward, and celebrate the best providers in travel, tourism, and hospitality. They are known as the “Oscars of the Tourism Industry” and are widely identified as a prestigious certification that recognizes the best tourism and travel brands globally.

User comment (0)

Send comment