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Lotte opens first service training center in Vietnam

Released at: 13:58, 17/06/2017

Lotte opens first service training center in Vietnam

Photo: Khanh Chi

Retail giant cooperates with KOICA and IUH to launch service training center in Ho Chi Minh City.

by Hong Nhung

South Korean retail giant the Lotte Group has recently launched the Lotte-Koica-IUH Service Training Center (LKIC) at the Industrial University of Ho Chi Minh City (IUH), providing opportunities for Vietnamese workers to learn about the retail industry.

A memorandum of understanding (MoU) was also signed between the Lotte Group, IUH, and the Korea International Cooperation Agency (KOICA) to establish and operate the training center.

The opening of LKIC will back the development of Vietnam’s retail and distribution sectors and is the first in Vietnam to train professional human resources for the sectors.

It will provide short-term and mid-term training programs to job seekers/students, small traders, and those in need of refresher courses.

The new center will provide an opportunity for them to attend programs on retail, distribution, and customer services. Some needy students can obtain scholarships for the program and Lotte will support trainees to find internships at its local subsidiaries. The group will also interview trainees after they complete the training to expand their career options.

Speaking at the launch ceremony, Mr. Le Huu Phuc, General Director of the International Cooperation Department under the Ministry of Industry and Trade (MoIT), said that Lotte’s efforts will assist Vietnamese people develop skills in the distribution and service industry.

“Vietnam has been growing rapidly over the last few years with the increasing presence of new retail models, like e-commerce and TV shopping,” Mr. Phuc said. “MoIT is drafting a new strategy to spur growth in the distribution sector, in particular deepening Vietnam’s integration into the global market. Workforce training is a crucial factor in implementing this vision. We hope the project will be a stepping stone in training a quality workforce in the field.”

“The LKIC is within the framework of the comprehensive development project for the retail and distribution sector arranged between the two governments,” he added. “It is expected to promote the development of Vietnam’s traditional retail sector and create favorable conditions for the modern retail sector.”

In addition to the training center, Lotte has also conducted several corporate social responsibility (CSR)activities, such as the Lotte Kids Football Club, which aims to identify talented young players.

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