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Technology ecosystem for restaurants introduced

Released at: 14:56, 26/12/2017

Technology ecosystem for restaurants introduced

Photo: Dcorp R-Keeper

Dcorp R-Keeper to provide technology solutions for the F&B sector.

by Khanh Chi

Dcorp R-Keeper, a management solutions provider for the restaurant industry, has recently introduced the latest technological solutions for restaurants and coffee shop owners to stay abreast of development in the fourth industrial revolution (Industry 4.0), improve the customer experience, and increase business efficiency. A seminar was held recently in Ho Chi Minh City to review the technology ecosystem for the food & beverage (F&B) industry.

As a pioneer in providing POS solutions and management solutions for restaurant, coffee shop, or other franchise chains, it has nearly ten years of history in the field of providing management solutions to the restaurant industry.

In the face of a developed F&B industry and the explosion of technology around the world, restaurants continually need to adopt new strategies, optimize operations, and have a powerful management system that can minimize costs and increase profits.

A the briefing event on its technology ecosystem, the company introduced its most advanced technologies being delivered to the market in the near future, such as ordering on any device (tablet, mobile phone, website, scanning QR codes, or a chat bot), convenient billing and processing of bills (mobile payment, e-wallet, e-receipt), food omni-chanels, and customer service Interaction (e-vouchers, e-coupons, membership management apps, etc.).

“More and more F&B companies are joining the market, putting great pressure on the structure of existing restaurants and coffee shops,” said Mr. James Duong Nguyen, General Director of Dcorp R-Keeper Vietnam. “In Vietnam, many problems must be resolved regarding the optimization of operations, costs, and revenue management, increasing the quality of food and, especially, providing top utility tools to increase the customer experience, shorten ordering and waiting times, using the mobile apps of customers, and gradually removing the need for paperwork.”

Dcorp R-Keeper also officially launched its marketplace for developers and technology companies to contribute apps and features to the R-Keeper POS system and the development of high tech gadgets and utilities for restaurants.

Dcorp R-Keeper is a partner of more than 2,000 restaurants and hotels, including leading brands such as Golden Gate, Red Sun, QSR, Wrap & Roll, NISO, and the Hoang Yen Group.

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