Group holds press conference on April 20 to release new products and services.
On the occasion of Reunification Day on April 30 and International Workers’ Day on May 1, the Viettel Group held a press conference to introduce new products, services and activities that aim to focus on expressing the Group’s gratitude to customers and improving the experience of app use on mobile phones.
Viettel officially introduced “Phonesafe”, an app for mobile user protection that provides numerous functions that protect personal data from risks from hackers and malicious code.
“Consumer protection from the risks related to personal information being shared on mobile phones is our responsibility and also expresses our concern toward customers,” Deputy Director of the Viettel Group, Mr. Phung Van Cuong, said. “With this special customers care service Viettel wants to help customers use their mobile device in a safe and effective way.”
On the same day, Over-The-Top’s app called Mocha Messenger was launched publicly. Developed and tested since December 2014, Mocha Messenger has unique features such as Voice Sticker and “Listening to Music Together”, which allowed different users to listen to a song at the same time. The feature’s 3G data plan is completely free for two months from the date of installation.
“The Mocha application has been launched when other applications in the market have many advantages in voice and messaging features”, Director of the Viettel Media Center, Mr. Vo Thanh Hai said. “We decided to choose a completely different path to provide users with a new and unique experience.”
Mocha Messenger has about 30,000 users and Mr. Hai expects the number will reach 1 million by the end of the year.
Viettel is the most popular mobile network in Vietnam, with 55 million customers. With nearly 60,000 base stations for 2G and 3G, the group has guaranteed the service demand of nearly 300 million subscribers to date.