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Broken cable causes internet problems

Released at: 16:24, 23/04/2015

Broken cable causes internet problems

The internet connection between Vietnam and other countries may be affected over the next few days due to a broken undersea cable while traffic within the country will be largely unaffected.

by Son Ho

An undersea cable providing internet access in Asia Pacific experienced a problem on the morning of April 23, according to Asia America Gateway (AAG). The SH1 cable from Ho Chi Minh City to Hong Kong broke, affecting all telecommunication service providers using the line.

Internet communications between Vietnam and other countries is likely to be affected as data will have to be transferred over substitute cables, which may result in overloading. Internet services within the country, however, will be unaffected.

FPT Telecom said that the company has a land cable route to forward data, with internet customers to experience minimal impact. It recommends companies use international internet data only for important services, while other services should be used domestically to optimize transmission capacity.

The Network Operations Center is currently working with network stations to locate which part of the cable is broken.

The last time AAG’s optic cable broke was on January 5 and repairs took more than two weeks. AAG is one of Vietnam’s four undersea cable operators and has the largest cable. A range of causes may be behind the break, including shark bites and damage from passing vessels.

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